• Booking online in advance is recommended as sessions sell out.
• grip socks are required at all times while on the trampolines.
• There are no age restrictions, but in order to ensure the safety of our team, Junior Jumpers must be able to walk unassisted and must be under 110cms.
• Kids below 2 years of age who can walk unassisted need to buy the Junior Jumper ticket.
• Session = 1 hour (Our sessions start on the hour and go for an hour).
• We recommend arriving at least 30 minutes early to your booking/session to allow time to check-in (especially during weekends/holidays).
• Booking Slots are subject to availability, house waiting rules apply.
• XPS does not guarantee the usage of all activities on certain busy days & in case of any are (trampoline Activity) being closed due to maintenance/special events.
• In case of busy days, waiting rules apply in the trampoline areas. We advise jumpers switch from each arena in 10 -15 min to complete all the activities in time at XPS. We request your cooperation to ensure all participents enjoy a awesome experience at XPS.
• If for any reason you start your session late, we are unable to extend your session time.
• Locker facility is available at the venue with the minimal charge of Rs.100/-

Terms & Conditions

The following conditions of sale (‘Conditions of Sale’) will apply to and bind the purchaser of any product provided by Xeno's Play Space described in the website (‘Website’).

NOTICE TO USER: PLEASE READ THIS AGREEMENT CAREFULLY BEFORE SELECTING YOUR PURCHASES.

BY SELECTING THE ‘I AGREE’ CHECKBOX, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND BY ITS TERMS & CONDITIONS. YOU AGREE THAT A CONTRACT FOR THE SALE AND SUPPLY OF SERVICES IS BEING FORMED BETWEEN YOU, THE CUSTOMER, AND STRATOSPHERIC ENTERTAINMENT PRIVATE LIMITED. IF YOU ARE MAKING A PURCHASE ON BEHALF OF ANOTHER PERSON, YOU AGREE THAT YOU ARE MAKING THE PURCHASE AND ENTERING THIS CONTRACT AS THEIR AGENT.

important notice – please read

EXCLUSION OF LIABILITY – WAIVER OF RIGHT TO SUE – YOUR ASSUMPTION OF RISK – YOU ARE ENTERING A CONTRACT – THESE CONDITIONS AFFECT YOUR LEGAL RIGHTS!

DEFINITIONS

“XPS” means Xeno's Play Space, a company incorporated under Companies Act, 2013, having its registered office at 5th Floor, Neelyog Square, opposite Ghatkopar Railway Station, Shival Nagar, Saibaba Nagar, Pant Nagar, Ghatkopar East, Mumbai, Maharashtra 400077, India and its employees, directors and agents as the provider of Recreational Services.

“Recreational Activities or Recreational Services” includes but is not limited to trampolining, trampolining lessons, use of the wall, foam pit, bag jump, equipment rental and maintenance, the condition, layout, construction, design, maintenance and use of trampolines, the presence of people or objects thereon, the surrounding areas and any other associated sporting activities or similar leisure time pursuits.

XPS sells all tickets and supplies all Recreational Services and facilities to you (‘the customer’) as the licensee of Xeno's Play Space in the XPS venue subject to the following conditions:

1. By purchasing a ticket for or by using any of the facilities at any XPS venue, the customer agrees to be bound by these terms and conditions.
2. XPS is not liable to the customer, your dependants or legal representatives for personal injury or death suffered by the customer because the Recreational Activities were not supplied with due care and skill or were not reasonably fit for their purpose or because of the negligence, breach of contract, statute or statutory duty by XPS.
3. The customer acknowledges that the Recreational Activities are dangerous with many inherent risks and hazards and as a consequence personal injury and sometimes death can occur and the customer assumes and accepts all such risks and hereby waives the right to sue XPS for any personal injury or death in any way whatsoever caused by or relating to the customer’s participation in such activities.
4. RISK WARNING: The use of trampolines, the wall, foam pit, bag jump or any other equipment at any XPS venue involves a significant risk of participants suffering personal injury including the possibility of serious injuries, permanent disability or death. All participants who engage in such recreational activities do so at their own sole risk.
5. The customer agrees to pay the cost of and authorises XPS to take all steps it considers reasonably necessary to protect his/her welfare in the event of personal injury, including the administration of any emergency medical treatment and ambulance transportation.
6. Children must be at least 3 years of age to use the facilities at any XPS venue and when less than 16 years of age be accompanied by guardian or a person who is 16 years or above in age. Where you are responsible for such children you agree to be bound by these conditions on their behalf and you will directly supervise them at all times.
7. Participants must be in good health and free from any adverse medical conditions. For safety reasons, pregnant women, customers with pre-existing health issues or wearing casts are not permitted on the trampolines, the wall, foam pit, bag jump or any other equipment. If in doubt, please seek medical advice. By entering this agreement, you warrant that you are in good health and free from any adverse medical conditions or you will otherwise refrain from participating in the Recreational Activities.
8. While in any XPS venue you consent to images and video being taken for security or promotional purposes of yourself, your children or of children for whom you are responsible.
9. All tickets remain the property of XPS and cannot be refunded, transferred or resold. They are valid only for the date shown and are void if tampered with.
10. The customer and all participants must comply with all signs or other directions of XPS and it may suspend or cancel the customer’s and a participant’s access to Recreational Activities at any XPS venue in its absolute discretion for non-compliance with these conditions, or for reckless or careless conduct.
11. If you purchase a ticket for the use of the trampolines or any other equipment or facilities at any XPS venue on behalf of another person, you and that other person both agree that you make that purchase and enter this agreement as the authorized agent of that other person so that he/she will be bound by these terms & conditions.

USAGE OF THE WEBSITE AND INTELLECTUAL PROPERTY

1. Please read these Conditions of Sale carefully before using the Website. By using the Website, you are agreeing to be bound by these Conditions of Sale.
2. The Website is provided by XPS.
3. The Website may provide links to third party websites and the products or services of third parties. XPS is not responsible and are not liable in any way for third party content provided on or through the Website. You assess or use of the third party sites is at your own risk.
4. The Website may from time to time display third party advertisements. Such advertisements may or may not contain hyperlinks to third party websites. XPS do not endorse or recommend the goods or services of such advertisers or their websites. If you purchase any goods or services from them or visit any of their websites, you do so at your own risk.
5. XPS is the sole owners of the intellectual property rights in the Website, including without limitations, any software, domains, and content made available through the Website. The Website is protected by copyright laws and treaties (and/or similar intellectual property laws, as relevant) around the world. All such rights are reserved. Our status (and that of any identified contributors) as the authors of the contents of the Website must always be acknowledged.
6. Without limitation, this means that you cannot sell, export, license, modify, copy, distribute or transmit the Website (or any part of it) or any material provided through the Website without XPS prior express written consent.
7. The Website may contain graphics, logos, icons and service names related to the Website that are registered and unregistered trademarks or trade dress of XPS. They may not be used without XPS’s prior express written permission.
8. XPS grants you a royalty free, non-exclusive, non-transferable, revocable, worldwide limited licence to access and make personal use of our intellectual property rights solely to the extent necessary to allow you to participate in the Recreational Services.
9. XPS may at any time discontinue or limit access to the Website or its content. XPS may terminate or limit your assess to the Website if you breach the conditions mentioned herein. You may not bypass any measures used by XPS to prevent or restrict access to the Website. All disclaimers and limitations of liability by XPS will survive termination.
10. In the event of breach of this Clause, XPS shall institute appropriate legal proceedings against you to claim damages. XPS also reserves rights to institute proceedings in accordance with the law relating to intellectual property rights violation or infringement available to it.

ordering procedure

1. You may offer to purchase any of the XPS products described in the Website for the price specified on the Website.
2. Your order must contain your name, phone number, e-mail address, payment details and any other ordering information specified on the Website.
3. Payment must be effected by authorized payment channels available on the Website using the ordering facility on the Website.
4. Confirmation of your purchase will be sent to your nominated email address once your payment for the transaction has been cleared. If you do not receive a confirmation email within 2 (two) business days, please contact the XPS’s contact centre.
5. You may not cancel an order once it has been submitted and paid, even if a confirmation email from the XPS is still pending.
6. If you wish to purchase an XPS product by telephone, post or by visiting one of the XPS venues in your State then any such purchase will be governed by these Conditions of Sale (excluding any of the Conditions of Sale that are specific to purchases made using the Website) but including the conditions displayed at the XPS venue.

PRICING

1. The prices of XPS products shall be the prices displayed on the Website on the date of your order (may be exclusive or inclusive of any applicable taxes depending on ticket type).
2. All prices displayed on the Website are quoted in Indian Rupee and must be paid in full, except where discounts are offered as detailed on the Website.

caNCELLATION DUE TO ERROR OR UNAVAILABILITY

1. You acknowledge that despite XPS’s reasonable precautions, XPS’s products may be listed at an incorrect price, with incorrect information, or which are unavailable due to an error, unavoidable circumstances or other oversight. In these circumstances, XPS reserves the right to cancel the transaction, notwithstanding that your order has been confirmed and your credit card has been charged.
2. If a cancellation of this nature occurs after your credit card has been charged for the purchase, XPS will, within a reasonable time, issue a credit to your credit card account for the amount in question.
3. While purchasing tickets of any XPS venue through authorized ticket sellers and payment channels, XPS will not be liable for any payment errors/gateways failures/ cancellation of payment.

details of conditions applicable to purchase of XPS products

ORDER SUBMISSION AND YOUR AGREEMENT TO THESE CONDITIONS OF SALE

SECURITY POLICY

1. When purchasing from the Website your financial details are passed through a secure server. No transmission over the Internet can be guaranteed as totally secure. Whilst XPS strives to protect such information, it does not warrant and cannot ensure the security of any information which you transmit to it. Accordingly, any information which you transmit to XPS, including your credit card details, is transmitted at your own risk and XPS shall have no liability to you for any financial or consequential loss or damage suffered by you in anyway whatsoever arising out of or related to your use of this Website whether due to negligence, breach of contract, statute or statutory duty by XPS.
2. Once XPS receives your transmission, it will take reasonable steps to preserve the security of such information.

INDEMNITY

LIMITATION OF LIABILITY